In general, Update 15 does exactly what we have promised a few months ago as we introduced our plans for this summer. Consequently, you get the missing Tier with this Update. But we added some more things that weren’t announced yet! For instance, we have continued the legendary questline and added a new event boss. In the following lists, you find all relevant changes of Update 15.

New Features

• Schedule for weekly epic quests adjusted and split up
• Higher tier monsters and rewards
• Emblem costs for Dragonsteel Fragments adjusted
• Rare fragments for Tier 7 and 8 are available at fragment traders
• Arrival of the Doombringer – a new event quest which will be available only for a limited amount of time
• Continuation of the legendary questline
• Daily quest has a fixed time-based schedule
• Character subscriptions are suspended while the game is in lock mode or disabled
• The tips shown during the loading cycle routinely
• Improved visibility of advanced classes in class filters
• Added optional closing confirmation

Bugfixes

• Fixed estimated amount of trader quests
• Character keys are now shown in buy offers
• Fixed position of quest map when switching tabs or maps
• Error reports cannot be sent on mempool chaining errors
• Trades can be canceled in any case
• Fixed an issue which causes characters to be stuck in pending

It is no secret that our list of ideas for LiteBringer is already very long, and that it gets longer nearly every day. It seems to us that for every issue we address, two new tasks pop up on our list. It should not come as a surprise, then, that we have decided that we need to increase our development team.

The good news is, we have found just what we were looking for. Two brilliant developers have recently joined our team. They will prove invaluable due to their considerable experience; in fact, one of them actually served as LiteBringer’s lead developer during the prototype stage and the early releases. In the months to come, the main task of the new guys will be to rework critical aspects of the game in order to enhance performance, while the current team will focus on creating new content and developing features.

However, development is not the only part of the team to grow. Customer communication is a focus, too, and it is about to be put on an improved, more professional basis. In Ellbar and Argeia we now have two experienced customer support representatives, who will be there for you whenever you find bugs or have other problems or questions regarding the game. You can contact them via our new support email address or leave a message in the ‘bugs and reports’-channel of our Discord server.

Last but not least, there will be some significant changes as regards the Community Management: I am about to resign from my position as LiteBringer’s designated Community Manager! For the rest of August, Ignatius will take over my work; after that, something magic is going to happen: The legendary Mirade, who most of you will already know from Tibia, will take my place. She will fill the position until a new, permanent Community Manager has been found.

I would like to add that even though I may no longer serve as responsible community manager, the team and I agreed that the trusting, friendly contact with you, our community, should not be affected by this change in any way. To make sure our transparent and personal communication philosophy will be upheld in the days to come, it has been agreed that I will assist my replacement by way of comprehensive mentoring. Thus, even though you will not see my name pop up in Discord anymore, you can be still sure that I will be there, in the shadows, guarding my LiteBringers.

What are moderators?

Moderators are experienced LiteBringer players who know the game and the community in Discord by heart. They help others to find their way around by answering questions and by giving general advice.

Note that moderators are not official representatives of CipSoft. They are not authorized to give orders to fellow players, and above all, they must not ask for account data. Statements given by moderators should be understood as personal opinions like those given by any other player. CipSoft cannot guarantee the authenticity of any such statements, and they may be subject to clarification by CipSoft at any point of time. Always keep in mind that a moderator is a regular player just like you.

Rights of moderators

Moderators have the right to punish rule violations and can either ban or kick regular members and VIPs.

A moderator has the right to decide which of the two options is appropriate and enforce the penalty.

A ban has to be reported to the Community Management.

Members are given one warning for the first rule violation. A second violation results in a ban or kick.

Kicked members can rejoin after 1 week. Banned members can ask the Community Management to be reinvited after 1 month. The Community Management can approve or reject this request on the basis of the gravity of the rule violation.

If a kicked or banned member violates the rules again within the first month after rejoining, said member will be banned permanently.

Moderators have the right to ban a member without any warnings if a member can be identified as a spammer. A spammer is a member who has only posted advertisements or coin requests in the public channel or has never sent a public message and contacts gamers via direct message. Moderators can also pin messages which are helpful or important for any other reason.

Moderators can only be kicked or banned by the Community Management.

Duties of moderators

The single most important duty of moderators is to answer questions concerning all aspects of LiteBringer. They must answer truthfully and to the best of their knowledge. They may also offer advice on problems concerning the rules, but their opinion do not necessarily reflect the official position of CipSoft. Every moderator is free to decide whether they want to answer in-depth questions concerning the content of the game, e.g. questions about quests or not. If necessary, they can escalate topics to the Community Management.

Moderators should act in an appropriate, dignified way befitting their position. There is a special code of conduct which moderators should follow when communicating with other players.

Players may choose to answer a moderator’s questions if they feel this will help solve the problem. However, there is no obligation to answer a moderator’s questions. Above all, players should keep in mind that any attempt to steal account data from other players is a serious offence of the LiteBringer Rules.

Under no circumstances must a moderator lead other players to believe that he or she is acting on behalf of CipSoft. Impersonating a member of the CipSoft Team is considered a serious violation of the LiteBringer Rules.

Code of conduct for moderators

To fulfill the expectations of the community, moderators should act according to the following guidelines at all times:

Be a rolemodel

Remember that even though moderators are still regular LiteBringer players, everybody will pay attention to the way they behave in the game. You should try to set an example for your fellow LiteBringer players. Play fair and make sure you follow the rules at all times. If you violate the rules, you will lose your reputation and position, on top of the regular punishment.

Be polite

Some players may be rude and irritating. Never get carried away. If a person proves to be tiresome, it is better to ignore this player rather than getting involved in some unnecessary argument. Maintain a polite and neutral level of conversation with players as well as with your fellow moderators. Remember that you should act as a role model and deal with problems on a professional basis.

Be calm

Do not give your answers in haste. Take your time. Answer only one question at a time and think carefully. If you know you haven‘t got the time, it is better to leave a question to some other moderator rather than trying to answer it in a rush.

Be precise

Always keep in mind that language poses a problem in LiteBringer, so moderators should make sure that players understand what they are saying. When talking to a player, express yourself in correct, well-chosen English sentences that are easy to grasp. If you encounter a player speaking the same language as you and that language is not English, you can of course switch to that language.

Be objective

Even though moderators do not act as official representatives of CipSoft, people will listen carefully when you speak, and if they feel you are biased, your reputation will suffer. Try putting personal feelings aside while acting as a moderator. If you feel you are biased, refer the question to another moderator.

Be informed

You will be asked many questions and you should be prepared to answer most of them without having to look up the answer first. Get familiar with the whole documentation and try to answer to the best of your knowledge. Support what you are saying by referring the player to the corresponding part of the official blog. If you are not sure about an answer, forward the question to somebody else rather than making something up. If you are confronted with a new problem, you should discuss it in the moderator channel first.

Be respectful

Although moderatorship entails some special features, moderators are still considered to be regular players in all other respects. Maintain a respectful attitude towards fellow moderators both in the game as well as on the boards. Finally, keep disagreements to the moderator channel and do not provoke pointless discussions.

Don’t be ironic / Don’t troll

Even if you don’t wish to be disrespectful and you just want to make a joke, keep in mind that written communication is always critical and a subtext is transported poorly via chat. Newcomers especially might be afraid of the reaction of the community and expect a friendly helpful voice from those who have an outstanding position. So, make a good first impression and be the moderator you would want to be in contact with as a newcomer.

Like Update 13, this update is only a major one because the fixes for the urgent bugs needed a version increase. We are happy to announce, that not a single asset was lost during the last troublesome days and every game operation is still valid. Besides the critical bug which has lead to a not deterministic re-allocation of multiple depot IDs, we fix 2 other bugs and added a feature, which should make the importance of desyncs clearer for newcomers.

New Features:

• Added a lock mode for client if integrity hash dismatches

Bugfixes:

• Fixed a critical bug in migration which leads to a not deterministic re-allocation of multiple depot IDs
• Fixed a bug which allowed to double equip the same item
• Fixed a visual bug when client is in lock mode while waiting for an update

With this update, you get automatically a refund. We extended all subscriptions by 7 days. This adds up with the refund you got last weekend to 10 extra days.

We have found a bug which causes clients to create different game states. We are still working on a proper fix and have the following 2 options.

The first one – what we are currently testing – is to merge the existing game data. While it is the more difficult option – of which we don’t know if it will work – it is also the more convenient and faster option for you. If this works out, you can expect a fix in the near future

If this is not possible, we will need to release another update again and – as with every major update – we will need to test the client first. In this case, we will need more time.

If we are forced to release another update, you will get the compensation right after the update. If we are faster, we will transfer the compensation with the next major release.

We will keep you updated in this article.

***

Update (6.7, 10 am CET): The rollback Ignatius mentioned yesterday, is off the table. We don’t need to revert any valid game operations.

***

Last Friday, we found a bug which included items you wanted to keep in the dismantling process without you noticing, while you were dismantling other items. This is something we had already mentioned in our Newsticker.

Unfortunately, the same was true when selling pieces of equipment.

To protect our gamers, we decided to lock the client for a short period of time while we were searching and solving said bug in a team wide crunch time. Now, just 1 day and a few hours after locking the client, we are publishing the fix.

We are sorry, that you were not able to play and we think it goes without saying that we will give you some kind of compensation for the lost time. In the upcoming days we will announce on our blog, what exactly the compensation will look like. So, stay tuned.

If you think that you were affected by this bug, you don’t need to take any action: Everything will be fine once you installed the update.

If you believe that you have lost any assets despite the update, please reach out to us and – if possible – include a list of lost pieces of equipment.

There is currently a bug which includes items you want to keep in the dismantling process without you noticing, while you are dismantling other items, as we had mentioned in our Newsticker before.

Unfortunately, the same is true when selling pieces of equipment. We are on it and won’t stop working before we have found and published a solution. For more information, check the Newsticker on our homepage.

We will keep you updated in this article and on Discord.

We are sorry that we had to use such drastic measures but protecting you and your assets is for us the one and only reason that legitimates such actions.

****

Update: We have found the bug and are currently fixing it. We expect to get it fixed today, but won’t publish it yet. Before we publish it, we want to test our client so we don’t release another bugged client. Expect the fix on Saturday. Please note that in the next few days, you will get a fair compensation for the time you have lost. (2.7.21, 5pm CET)

****

Be cautious if you have weirdly behaving pieces of equipment: E.g. rings that can be equipped as helmets, equipment that can’t be used at all or can’t be dismantled. If this happens to you it might be a desynchronization error, in which case a resync would solve the problem. To resolve this go to the options and look for the ‘resync’ button. Click it and restart your client. Nevertheless, this might also be an error we have encountered because of which the client assigns the same depot numbers to multiple pieces of equipment. Therefore items can then get mixed up which causes this weird behavior.

In the worst case, it is possible to delete a piece of equipment, which you want to keep when dismantling another item. This happens when both have got the same depot number.

We will fix this issue as quickly as possible. Therefore, we are currently preparing an update which should be published on Tuesday, maybe earlier. In the meantime, we advise not to dismantle anything. If you encounter such entangled assets, there is no action you have to take. The update will fix this issue automatically.

After our update 11, a lot of owners of knights were puzzled because of the changes we had made regarding the Realm Gate quest. We have listened to your arguments and re-adjusted the maximum loot you can get as a reward from this quest.

In addition, we have fixed a bug which made quest requirements impossible.

While this update will fix some bugs on the client side, we are still working on problems regarding our services. Those won’t require an update. They will be activated as soon as we have finished working on them.

Bugfixes:

• Fixed wrong quest requirements
• Fixed wrong attribute values on legendary questline weapons
• Adjusted Realm Gate quest maximum loot container cap
• Fixed missing label of Archmage Esorin’s Silk Robe

Update 11 comes with a long list of changes. We have added weekly and daily quests, new resources, legendary quest lines, an additional service which will help you to calculate the highscores and many other things.

The update does not only come with a lot of quality regarding the new features, services and a higher performance, but with new content. Prepare yourself to explore a completely new tier as well as some improved mechanics which will change your gaming experience and the market fundamentally.

One tier may not sound like very much content but we had to split the content and will release the rest with the next update. You won‘t even realize that some content will be delivered at a later stage because we have planned to release it in the very near future. And here is the full list of all the changes:

The full list of all changes

New Features:

• New area with higher tier monsters and rewards
• A new daily quest
• A new legendary questline
• Equipment items will now additionally need metal fragments to level up
• Dismantling rewards with metal fragments instead of elemental stones
• Weekly epic equipment quests will now reward with rare metal fragments instead of sky shards
• All quests will now have an evolve requirement depending on their tier
• Revamped faucet, which pays transaction fees for players directly – Every player gets a free transaction budget
• Newly created characters will now get their first subscription for free
• Added a restricted status for newly created characters
• Added a leaderboard service, which directly delivers data without local calculation
• Synchronization now works parallel
• Maximum of loot containers of Realm Gate quest is now capped
• Removed experience points from Realm Gate quest

Bugfixes:

• Fixed a bug in the equipment compilations
• Fixed wrong loot possibilities in weekly quests
• Fixed too long-running subscriptions
• Fixed incorrect block timer
• Fixed missing trade offer prices
• Fixed missing searching for offers indicator
• Fixed a minor bug in trade offers
• Fixed some typos

Presents for everyone!

We want to reward our loyal community and returnees with a little present. We will cover your next 600 transactions. To claim this bonus, simply get a subscription for your character and you will automatically get your bonus within a few minutes.

Players who decide to test LiteBringer for the first time will also get a present. Right after the account creation you will receive 600 free transactions which you can use to get a feeling of what you can expect from LiteBringer. You can use them to create one, two or even 20 characters. It is all up to you.